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We are only able to ship to Guernsey, Channel Islands.

Cookie Policy

This Cookie Policy will explain how the Guernsey Electricity Retail Shop Website uses cookies to enhance and personalise your shopping or browsing experience.

Topics:

  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Third party website policies

What are cookies?

Cookies are small text files saved to the computer of each visitor to our website, and used as temporary holding places for information. Data that is saved in cookies is used to personalise the shopping experience, link visitors to their shopping baskets, save items in shopping baskets, measure traffic patterns, and improve the effectiveness of promotions.  Cookies are also used to help protect you and other shoppers from fraud.

When you visit our website, we may collect information from you automatically through cookies or similar technology.  Set your browser to accept cookies so you can buy items, save items, and receive customised recommendations. Here’s how:

For further information, visit allaboutcookies.org.

How do we use cookies?

The Guernsey Electricity Retail Shop website uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Detecting web browser type to enhance your website experience
  • Saving items that you have previously placed in your shopping basket

What types of cookies do we use?

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

How to manage your cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Third party website policies

Our website contains links to other websites. Our cookie policy applies only to our website, so if you click on a link to another website, you should read their policy.  

Some of the information displayed on our website is supplied either directly or indirectly by manufacturers, suppliers, or third party syndication services.  These services are used to provide rich and engaging content.  Additionally, our website uses a third party platform to facilitate our web chat, messaging, information, tracking, and logging services.  Privacy and Cookie policy information about these third party providers can be found on their websites.

Flixmedia

https://www.flixmedia.com/privacy-notice

https://www.flixmedia.com/cookie-notice

Loadbee

https://www.loadbee.com/dataprivacystatement

https://www.loadbee.com/cookie-richtlinie-uk

Tawk.to

https://www.tawk.to/legal

https://help.tawk.to/article/what-are-tawkto-cookies-and-what-do-they-do

Google

https://policies.google.com/technologies/cookies?hl=en-gb

 

 

This Cookie Policy was updated 10 August 2022.